Insurance Customer Service Specialist Job at The Ganim Agency, Raleigh, NC

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  • The Ganim Agency
  • Raleigh, NC

Job Description

Job Description

Job Description

We are seeking a highly motivated and experienced Personal Lines Insurance Specialist to join our team. As a key member of our agency, you will be responsible for issuing policies across our various insurance companies on behalf of our insurance advisors. You will also provide support to clients who would like us to reshop their insurance, ensuring that our clients receive the best possible coverage and rates. If you are a self-starter with a passion for personal lines insurance, excellent communication skills, and a team-oriented mindset, we encourage you to apply.

Responsibilities:

  • Issue policies across various insurance companies on behalf of our insurance advisors, ensuring accurate and timely processing
  • Support clients who would like us to reshop their insurance, providing personalized service and recommendations
  • Collaborate with insurance advisors to ensure seamless policy issuance and client satisfaction
  • Maintain accurate and up-to-date records of policy issuance and client interactions
  • Utilize web portals and online communication tools (e.g. Slack, Teams, Agency Zoom) to communicate with advisors, clients, and insurance companies
  • Stay current with industry developments, insurance company changes, and regulatory requirements
  • Meet or exceed productivity and quality standards
  • Participate in training and professional development opportunities to enhance knowledge and skills

Requirements:

  • Licensed for P&C Insurance (or willing to obtain within 6 months of hire)
  • 2+ years of experience in personal lines insurance, preferably in a similar role
  • Strong understanding of personal lines insurance products and coverages
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficiency in web portals and online communication tools (e.g. Slack, Teams, Agency Zoom)
  • High school diploma or equivalent required; bachelor's degree preferred

Preferred Qualifications:

  • Experience with multiple insurance companies and their respective systems
  • Knowledge of industry-standard software and systems
  • Certification in personal lines insurance (e.g. CPCU, CIC)
  • Experience with online communication tools and web portals

What We Offer:

  • * Competitive salary and benefits package, including:
  • + Health insurance
  • + 401k match
  • + Paid time off after 90 days
  • * Opportunities for professional growth and development
  • * Collaborative and dynamic work environment
  • * Recognition and rewards for outstanding performance
  • Remote work

Ideal Candidate :

  • Self-starter with a strong work ethic and attention to detail
  • Team player with excellent communication and interpersonal skills
  • Proficient in web portals and online communication tools
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically

How to Apply

If you are a motivated and experienced insurance professional looking for a new challenge, please submit your resume and a cover letter outlining your qualifications and interest in the position. We look forward to hearing from you!

Company Description

The Ganim Agency has focused on home and auto insurance for the last 10 years

By giving our clients the power to shop over 40 insurance carriers, we offer the best price and coverage available in the marketplace. We always look to increase the quality of each customer's experience through listening, technology, product options, and work ethic. Our goal is to give clients "More than insurance coverage...insurance confidence!"

Visit to learn more about our agency!

Company Description

The Ganim Agency has focused on home and auto insurance for the last 10 years \r\n\r\nBy giving our clients the power to shop over 40 insurance carriers, we offer the best price and coverage available in the marketplace. We always look to increase the quality of each customer's experience through listening, technology, product options, and work ethic. Our goal is to give clients "More than insurance coverage...insurance confidence!"\r\n\r\nVisit to learn more about our agency!

Job Tags

Remote job,

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