Job Description

• Provide technical expertise by coding and developing solutions using Salesforce technologies, such as Apex, Visualforce, and Lightning components.
• Customize and configure Salesforce based on specific business needs, including creating and modifying objects, fields, workflows, and other platform features.
• Interface with internal and external technical support personnel.
• Investigate, research, and implement new technologies and interfaces.
• Work on integrating Salesforce with other systems, ensuring seamless data flow and functionality across different platforms.
• Perform unit testing on developed solutions to identify and fix any issues. Collaborate with quality assurance teams when applicable.
• Track and manage development activities and workflows in Jira Scrum boards and Kanban boards.
• Conduct reviews/Joint Application Development (JAD) sessions with stakeholders that will result in a complete understanding and documentation of the business and technical requirements.
• Perform impact analysis of requirements on existing and proposed software applications and information systems.
• Create system designs and utilize existing design patterns that satisfy system needs that are sustainable now and into the future.
• Review and analyze user requests and other information, and design appropriate systems that align with strategic direction.
• Prepare all required effort documentation for review by organizational unit management (and clients, if appropriate).
• Prepare project plans that include resource requirement projections.
• Troubleshoot code, software applications, and data issues.
• ddress any issues or bugs that arise, utilizing debugging tools and techniques to identify and resolve problems in the Salesforce environment.
• Proactively monitor and support all production applications/information systems from both hardware and software perspectives for both current efficiencies and improvement.
• Engage in discussions with business analysts, end-users, and other team members to clarify requirements, address questions, and ensure alignment between technical solutions and business objectives.
• Facilitate/participate in technical committees and governance meetings as required.
• Write technical documentation and diagrams, and as requested, assist with training materials/user manuals.
• Maintain documentation for ongoing and completed development tasks, including code comments, process flow diagrams, and configuration details.
• ssure organizational unit and team standards and procedures are applied to all work efforts by mentoring team members.
• Enforce peer review procedures, where needed, to meet expected quality standards.
• ssure that approved methodologies are used.
• Conduct or participate in system design and source code walk-throughs.
• Ensure security measures are followed as data stewards in support of all applications and the Federal, SCIO, DHHS, and DHHS IT privacy and security policies, and standards are always being enforced.
• Review security scan results and remediate vulnerabilities in the specified timeframes.
• Look for opportunities to optimize existing processes, enhance system performance, and suggest improvements to enhance the overall Salesforce environment.

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